Terms of service

🐴✨ AL ZARRAB EQUESTRIAN – TERMS & CONDITIONS 📜⚖️

Welcome to Al Zarrab – your destination for premium equestrian products, tack, apparel, and horse care essentials. By accessing our website or purchasing from us, you agree to follow these Terms & Conditions. Please read carefully. 🧐

1️⃣ Introduction 👋💫

By using our website or placing an order, you accept and agree to these Terms.
❗ If you do not agree, please refrain from using our site.

2️⃣ Conditions of Use 🌍🛡️

Al Zarrab operates from the United Arab Emirates 🇦🇪.
Accessing the site from outside the UAE is at your own initiative. 🌏
You are responsible for complying with local laws.

3️⃣ Copyright & Intellectual Property ©️🖌️

All content on this site—including text, images, graphics, logos, icons, audio, and software—is owned by Al Zarrab.
❌ Unauthorized use, reproduction, or commercial exploitation is prohibited.

4️⃣ Licence & Site Access 🔑💻

You are granted a limited personal licence to access and use this website.
❌ You may not copy, modify, reproduce, sell, or exploit any part of the website or content without written permission.

5️⃣ Product Descriptions 📦📝

We aim for 100% accuracy, but cannot guarantee all descriptions are complete or current.
✅ If a product is not as described, return it unused under our Exchange & Refund Policy 🔄.

6️⃣ Pricing 💰💸

  • Prices may change at any time 🔄

  • Products may be modified, discontinued, or updated without notice 🔔

  • All prices include VAT, where applicable 💵

7️⃣ Orders & Payments 🛒💳

  • Orders are subject to acceptance ✅

  • Quantity limits may apply per customer, household, or order 🏠

  • Orders must be paid in full before dispatch 💳

  • Notifications of any changes will be sent to your contact details ✉️

8️⃣ Limitation of Liability ⚠️🛡️

Al Zarrab is not liable for damages from:

  • Reliance on information 📚

  • Errors or omissions ❌

  • Interruptions or service failures ⚡

  • Viruses, malware, or technical issues 💻🦠

9️⃣ Privacy Policy 🔒👤

Your use of the website is subject to our Privacy Policy.
This details how we collect, store, and protect your personal information 🔐

🔟 Governing Law ⚖️🇦🇪

These Terms are governed by the laws of the United Arab Emirates.
By using this site, you agree to submit to the exclusive jurisdiction of UAE courts 🏛️

1️⃣1️⃣ Billing & Account Accuracy 🧾✅

  • Provide accurate billing & shipping info ✍️

  • Update your details promptly to avoid delays ⏱️

  • Al Zarrab may cancel or restrict orders at its discretion ❌

1️⃣2️⃣ Errors, Inaccuracies & Omissions ✏️🔍

Typographical or pricing errors may occur.
We reserve the right to correct, update, or cancel orders, even after confirmation 🔄

1️⃣3️⃣ User Submissions & Feedback 💡🖊️

Content you submit (ideas, reviews, feedback):

  • May be freely used, edited, or published 📢

  • Is not confidential ❌

  • Must not infringe third-party rights or be offensive ⚠️

We may remove or edit content violating these Terms 🚫

1️⃣4️⃣ Payment Options 💳🛡️

We accept secure online payments via authorised gateways (Zina, Stripe, etc.) and Cash on Delivery (COD) 🏦
⚠️ COD may be temporarily unavailable 🔔

1️⃣5️⃣ Acceptance at Checkout ✅🛍️

By placing an order, you agree to all Al Zarrab policies, including:

  • Shipping Policy 🚚

  • Exchange & Refund Policy 🔄

  • Privacy Policy 🔒

  • Terms & Conditions 📜

1️⃣6️⃣ Shipping Policy Overview 🚚✨

  • Shipping costs vary by weight, size, and destination ⚖️

  • International orders may include duties, VAT, or government fees 🌐💰

  • UAE deliveries usually do not incur additional fees unless specified 📦

  • Refer to Shipping Policy for full details 🔍

1️⃣7️⃣ Contact Us 📞✉️💬

Questions or concerns? Our friendly support team is ready to help:
📱 WhatsApp: +971 56 315 7437
✉️ Email: info@alzarrab.com
🌐 Website: www.alzarrab.com | www.alzarrab.ae

✨ Al Zarrab Equestrian – Delivering premium products, expert guidance, and seamless service for all equestrian enthusiasts! 🐴🌟🎠